They remind me of the typical Canadian...terrified of breaking rules
I demand satisfaction! Ban him Skuzzy.
Does anyone remember the pre Skuzzy years at HTC on the forums? I remember the Bush/Gore election saga, and it was great times on the forums there, no moderation, no swear filter, there were some truly great threads. I'd bet anything that they lost far, far more customers over moderating/punishing them, than they did gain customers by moderating people and bleeping out "bad" words. HT is a brilliant coder, and a really nice guy in person (well on the phone in my case), but he made a few poor business decisions, the moderation of the forums and to some extent the game itself being top of the list IMO.
I nagged HTC for years to run their game on Steam - when they finally decided to, the numbers of downloads of AH were staggering, tens of thousands for weeks - the problem was they were NOT ready to service a general gamer customer. The help/startup docs weren't very good, the website was ponderous to navigate, etc etc. Had they been prepared properly, they would have captured a lot more of those Steam clients. I also think blending in some sort of FTP model would be a huge benefit - allow x many FTP clients in the arena, limit them to a very small number of aircraft/vehicles, and it would have the effect of making the arenas "full" most of the time, giving paying customers more targets for PVP action, while also capturing a good number of the FTP players who might want better/more access to the full range of aircraft.
Remember the Blue/Orange server days? The game was so popular you had to fight to get into the arena where your squad/friends were.