I hate Amazon.
Seriously what a shit company.
So I ordered a few hundred dollas in some hardcover books. Box gets here, and to my surprise, they were just tossed in a cardboard box, loose with zero padding (5+ books). The box was handled roughly (dropped several times by the looks of it), and all the books were damaged (caved in splines and one warped in half).
I returned them immediately via Khols or whatever the fucking hell that store is called, where I had to stand behind some methhead middle aged woman and her son at Customer Service. She was doing the typical meth scam of buying like $2000 in shit at the store, and then returning it for Khols Cash. There's been this long exploit in their return policy that the druggies use. I have not figured it out, but I've seen it several times in action where you see a meth monster with three fucking shopping carts full of shit - they buy it, leave the store, then come back 5 mins later to return everything. Somehow they come out ahead for their trouble. It probably has to do with mining points. I don't live in a bad area - you have tweakers who will drive and hit every Kohls within 100 miles to do this scam.
Anyways, whatever not my business, but I had to stand there holding a heavy fucking box for like 15 mins straight - then some dipshit kid came along and told me Amazon Returns are handled in the toy dept (WTF). So yeah if I wasn't mad as fuck before, I was mad now.
So Amazon didn't have an option to replace the books - it was cash refund only. The kicker was it take 3 weeks for them to refund you now. WTF. Anyways, I applied for a refund, and RE-ORDERED the same shit all over again.
I then went to their customer service online and found it actually doesn't exist. It's a rat maze of back-to-the-title screen menus, designed 100% to make it almost impossible to file a complaint. Eventually I found the link where you can chat with someone, and after going through another automated rat-maze of leading questions, I eventually found myself in an IRC style chat with new "friend" "Santosh".
Great... they sent me to Bombay, the Hard Way.
Anyways, I told him about the books and informed him that the purpose of this "chat" was me filing a complaint with the way Amazon ships their shit. I wasn't asking him for a refund, replacement or to fix the problem... I was there to file an old school complaint to his upper echelon dip-dunk cocksucking MBA cuntstick muckety-mucks who run the shitshow.
I went full Social Justice Warrior on them - using the environmentalist angle that their policy is to DESTROY returned books - saying they were deeply negligent in protecting mother earth and murdering trees. I also scolded them for "being the original online book store" - like WTF - how can they not have mastered shipping fucking books ? Books made them what they are today!!! Anyways, "Santosh", trained in empathic manipulation readily agreed with me and also stated he was an avid lover of books etc etc etc - anything to steer the conversation to cool me down. I refused to take that bait and just told them "YOU BETTER SHIP THE NEXT BATCH PROPERLY OR ELSE I'll write Beto and several Democratic Congresswhores".
Fucking Cunts. And yes, I love using that tactic... going all left wing activist vs Corporate America. When they embrace Leftism, I fucking stuff it back down their throats and punch it down to tamp it all in.
So after it was all done I wrote a matter of fact one star review on the transaction. I stated that they were negligent in their service and guess what ? It was taken down and flagged as inappropriate content. Amazon now has a policy that you can only criticize the goods, not their service (which is now akin to grabbing your grandmother's tits). So you guessed it, they now sanitize all their reviews and remove ANYTHING negative about THEM.
Anyways, we are now in a duel. If that fucking new batch of books comes in an unpadded box, I'm going to return it again, even for the slightest cosmetic damage, and we're going to do this shit ALL OVER AGAIN. I don't give a fuck if it takes 10 attempts. It if costs them $5000 to ship a few books, then so be it. If they trash order after order, I WILL write the Democrats.
I'm stupid that way and I give no fucks.
Jeff Bozos is a fucking bald headed money grubbing penis with ears.